Privacy Statement
Our Customer, pledge to you
Landmann-usa respects your privacy. We will not sell, rent, loan or transfer any personal information regarding our customers to any unrelated third parties. Any information you provide us about yourself is held with the utmost care and security and will not be used in ways to which you have not consented.
Information collected on our Web site is collected and used by Landmann-USA, Inc. If we collect any personally identifiable information about children, we will first obtain their parents' consent. We request that our customers do not provide any information regarding any child without first obtaining their parents' consent. Examples of personally identifiable information include full name, home address, e-mail address, and phone number.
Use of Information
Information collected by Landmann-USA, Inc is used by us for the following reasons: First, we collect information to figure out how to improve our site by seeing which areas, features and products are most popular. Occasionally, our customer service may use a limited number of service providers to assist us with customer service, such as answering telephone calls and e-mails. These service providers only use customer information to assist our customers. They must keep all customer information strictly confidential and return it to Landmann-USA, Inc when our agreements with them end. The information collected by these service providers is controlled by Landmann-USA, Inc and will only be used for the purposes described in this policy.
Cookies
Landmann-USA, Inc uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. We use these cookie files to track your clicks as you go through the Landmann-USA, Inc Web site, to keep track of items you put into your shopping cart, to tell us whether you have visited Landmann-USA, Inc previously, and to help us determine whether you came to Landmann-USA, Inc from a particular Internet link or banner advertisement.
Cookies can also be used to help save and retrieve passwords used on the Landmann-USA, Inc site and to save information on past purchases and other preferences. That way, you won't have to reenter information upon every new visit to the Landmann-USA, Inc Web site. Landmann-USA, Inc does not and cannot use cookies to retrieve personal information about you from your computer.
Welcome to Our Secure, Encrypted Checkout Area
During the quick checkout process you will be providing information and sending it through an SSL-encrypted connection to our systems. This process is 100% safe and your data is handled only within our secure order processing system. Your privacy and safety ramain our top priority! Mouse to and click the "Secure Checkout" link below.
If you have any questions please contact us or call your order in Toll Free at
1-800-321-3473
Guarantee and Return Policies
Our mission is to guarantee your pleasurable shopping experience and satisfaction with the products you purchase.
Therefore, if you are not satisfied with an item, and the item is in the same condition and original packaging in which you received it lets us know within 30 days and you may return it within 60 days of receipt for a full refund.
If the value of the product is over $150.00 please contact us for shipping instructions. Please call us at 1-800-321-3473 or email us at customerservice@landmann-usa.com
You can feel comfortable that landmann-usa.com never charges a restocking fee and will issue a credit for the amount of the merchandise returned.
If you have received a damaged item please call 1-800-321-3473 for instructions.
If you would like to return or exchange an item, please re-pack the merchandise and address to:
Landmann- USA , Inc Internet Returns Department
101 Old Mill Road Building 300
Cartersville , GA 30120
Upon receipt, Landmann-USA, Inc will immediately issue a full refund to the credit card on record or exchange it for the item requested. If you have additional question about please contact customerservice@landmann-usa.com
Payment Methods
Landmann-USA, Inc accepts the following credit cards through our secured credit card processing system.
- Visa
- Master Card
- American Express
- Discover
We are sorry but no checks or COD's are accepted
If you have any questions contact our customer service department at anytime: customerservice@landmann-usa.com
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Delivery Time
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates will appear in the order form. After placing your order, you will see both shipping and delivery date estimates in the order confirmation e-mail and in the order summary in Your Account.
Calculating Cost
Shipping costs for orders from Landmann-usa, Inc depend upon the method and option you choose.
If you choose to group items into as few shipments as possible, you'll be charged for one regular per-shipment fee, as well as a per-item fee for each item in that shipment.
If you choose to ship items as soon as they become available, we'll charge you full per-shipment fees for each shipment as well as a per-item fee for each item.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Standard Shipping
- 5 to 7 business days
- Alaska , Hawaii : Deliveries may take longer
- Items may not ship to P.O. boxes
- Items may be shipped by a variety of carriers
- Signature upon delivery required for shipments over $400
- Landmann-USA shipping and handling charges are based on the delivery option you choose and the weight, size and dimensions of your items. You'll see the shipping cost listed on the "Place Order" page during checkout.
